| No. |
Resources |
Activity |
| 1 |
• Sales Department
• Customer Service Department
|
Receive And Review Enquiry
|
| 2 |
• Customer Service Department
• Sales Department
|
Raise And Send Quotation
Attachments
Quote
|
| 3 |
• Customer Service Department
• Sales Department
|
Receive And Review Customer Order
| Popup hint: | Check order matches original quote. Resolve any conflicts. |
|
| 4 |
• Customer Service Department
• Sales Department
|
Enter Order Onto Computer System
|
| 5 |
• Customer Service Department
• Sales Department
|
File Customer Order
| Popup hint: | Ensure filing cabinet is locked each night. |
|
| 6 |
• Customer Service Department
• Sales Department
|
Analyse Lost Orders
Attachments
Lost Orders
|
